Palmyra Place, Newport, NP20 4EJ
Telephone: 01633 266140
Sorry, we're currently closed. Please call NHS 111
The following advice will help to slow the spread of Coronavirus (COVID-19) and keep you, your friends, family, and community safe.
1. Self-isolate for 7 days and your household must isolate for 14 days follow self-isolation guidance: gov.wales/self-isolation-stay-home-guidance-households-possible-coronavirus.
2. Book a test on the first day of your symptoms. You can apply for a test online: www.gov.wales/applycoronavirus-test Or call 119 for free between 7 am and 11 pm. People with hearing or speech difficulties can call 18001 119. Tests take place at drive through testing centres or can be posted to your home. If you choose a home testing kit, a video to show you how to take the test can be found here: gov.wales/using-coronavirus-home-testing-kit
3. If your test is negative, no further action is needed and you and your household can stop isolating, providing there are no new symptoms of Coronavirus.
4. If you test positive, you will be contacted by a contact tracer from the NHS Wales Test, Trace, Protect Service.
Contact tracers do not monitor where you’ve been or what you’ve been doing. You will not be reported when giving information about your contacts and your movements. We only use the information to stop the spread of the virus.Further information about testing and contact tracing can be found here: gov.wales/test-trace-protect-coronavirus
Contact from the NHS Wales Trace, Test, Protect service will only be from these official channels:
Calls will be made from: 02921 961133
Texts will be sent from: +447775106684
Testing and contact tracing are only one way of preventing the spread of the virus. It is vital that we all continue to:
The most effective way to protect yourself and others from Coronavirus is to follow these steps.
However, Welsh Government advise people in Wales to wear three-layer face coverings in situations where social distancing is not possible or more difficult. This only applies to people with no symptoms of coronavirus. Anyone who does have symptoms should not go out, even if they are wearing a face covering.